The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan

The entire landscape of the restaurant business has entirely evolved as a result of technological advancement. It has increased the use of online food delivery services and allowed us to compare rates, order food from the convenience of our homes and utilize these services easily. Food delivery apps...

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Main Authors: Boheshwaran Letchimikaanthan, Jegathiswary Ilangovan, Mohamad Sallehin Nazmi Mohd Tahir, Nursaiyidah Ezzate Kamalruzaman
Format: Undergraduate Final Project Report
Language:English
Published: 2023
Online Access:http://discol.umk.edu.my/id/eprint/13262/1/SAL%204.pdf
http://discol.umk.edu.my/id/eprint/13262/
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Institution: Universiti Malaysia Kelantan
Language: English
id my.umk.eprints.13262
record_format eprints
spelling my.umk.eprints.132622023-05-18T09:47:32Z http://discol.umk.edu.my/id/eprint/13262/ The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan Boheshwaran Letchimikaanthan Jegathiswary Ilangovan Mohamad Sallehin Nazmi Mohd Tahir Nursaiyidah Ezzate Kamalruzaman The entire landscape of the restaurant business has entirely evolved as a result of technological advancement. It has increased the use of online food delivery services and allowed us to compare rates, order food from the convenience of our homes and utilize these services easily. Food delivery apps have also improved their services by giving their customers more options which is delivery times and delivery methods such as 'contactless delivery.' Some food delivery services even provide specialized options for specific dietary requirements. From this research paper, we would able to understand the importance of the third-party logistics on the operations of restaurant business while this study also will identify the influence of the delivery app on the inventory management on the operation of the restaurant business. This research also will list out some issues of the delivery app that faced by the restaurant owner which helps the restaurant to upgrade their operation system to provide a better customer service to the customers that automatically increase their profits. 2023-01-26 Undergraduate Final Project Report NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/13262/1/SAL%204.pdf Boheshwaran Letchimikaanthan and Jegathiswary Ilangovan and Mohamad Sallehin Nazmi Mohd Tahir and Nursaiyidah Ezzate Kamalruzaman (2023) The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The entire landscape of the restaurant business has entirely evolved as a result of technological advancement. It has increased the use of online food delivery services and allowed us to compare rates, order food from the convenience of our homes and utilize these services easily. Food delivery apps have also improved their services by giving their customers more options which is delivery times and delivery methods such as 'contactless delivery.' Some food delivery services even provide specialized options for specific dietary requirements. From this research paper, we would able to understand the importance of the third-party logistics on the operations of restaurant business while this study also will identify the influence of the delivery app on the inventory management on the operation of the restaurant business. This research also will list out some issues of the delivery app that faced by the restaurant owner which helps the restaurant to upgrade their operation system to provide a better customer service to the customers that automatically increase their profits.
format Undergraduate Final Project Report
author Boheshwaran Letchimikaanthan
Jegathiswary Ilangovan
Mohamad Sallehin Nazmi Mohd Tahir
Nursaiyidah Ezzate Kamalruzaman
spellingShingle Boheshwaran Letchimikaanthan
Jegathiswary Ilangovan
Mohamad Sallehin Nazmi Mohd Tahir
Nursaiyidah Ezzate Kamalruzaman
The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
author_facet Boheshwaran Letchimikaanthan
Jegathiswary Ilangovan
Mohamad Sallehin Nazmi Mohd Tahir
Nursaiyidah Ezzate Kamalruzaman
author_sort Boheshwaran Letchimikaanthan
title The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
title_short The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
title_full The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
title_fullStr The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
title_full_unstemmed The influence of online food delivery apps as third-party logistics on the operations of restaurants in Kelantan
title_sort influence of online food delivery apps as third-party logistics on the operations of restaurants in kelantan
publishDate 2023
url http://discol.umk.edu.my/id/eprint/13262/1/SAL%204.pdf
http://discol.umk.edu.my/id/eprint/13262/
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