Customer satisfaction towards online bankingservice quality
Satisfaction is most important element in an organization and it same goes to banking industry.Banking sector should know how to tackle the customer ansd satisfy their expectation, needs and wants. There are many factors influence in enhance customer satisfaction. In this research, the researcher el...
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| Format: | Undergraduate Final Project Report |
| Published: |
2012
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| Online Access: | http://discol.umk.edu.my/id/eprint/5346/ |
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| Institution: | Universiti Malaysia Kelantan |