Factors that affecting customer loyalty towards airlines industry

Airlines Industries are making attempt to construct long lasting relationship towards the consumers and critically retain the aviation loyalty. Maintaining of precious consumers is the important part of the airline services to obtain the level of competitive superiority. Thus, the purpose of this re...

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Bibliographic Details
Main Authors: Devaisuwaran, Puvaneswary, Sapuan, Nursuhaida, Balanting, Rezet, Qasim, Muhammad
Format: Undergraduate Final Project Report
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/6459/
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Institution: Universiti Malaysia Kelantan

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