Service Operations Practice and Performance of Local Authorities in Malaysia
Operation management commonly deals with design, management, planning, coordination, and control of resources needed for the production of goods and services (Reid & Sanders, 2007).Operation practices have a significant influence on an organization's ability to compete in the market (Narasi...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2015
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| Online Access: | http://discol.umk.edu.my/id/eprint/9148/1/28.pdf http://discol.umk.edu.my/id/eprint/9148/ |
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| Institution: | Universiti Malaysia Kelantan |
| Language: | English |