A mediating model of resource commitment, reverse logistics and financial performance: importance-performance map analysis

• Main Authors: Fernando, Yudi, Muhammad Shabir, Shaharudin, Ishak, Ismail, Yew, Shu Qi, Yuvaraj, Ganesan
• Format: Conference or Workshop Item
• Language: English; English
• Published: Universiti Malaysia Sarawak (UNIMAS) 2018
• Subjects: HD28 Management. Industrial Management
• Online Access: http://umpir.ump.edu.my/id/eprint/23965/1/26.1%20A%20mediating%20model%20of%20resource%20commitment%2C%20reverse.pdf; http://umpir.ump.edu.my/id/eprint/23965/7/A%20mediating%20model%20of%20resource%20commitment%2C%20reverse%20logistics.pdf; http://umpir.ump.edu.my/id/eprint/23965/
• Institution: Universiti Malaysia Pahang

The aim of this paper is to examine a mediating model of resource commitment, reverse logistics and financial performance. In addition, this paper presents the importance-performance map analysis (IMPA) to examine the critical domains of resource commitment and reverse logistics on financial perform...