The development of conceptual KPI model based on balanced scorecard measurement method for tacit knowledge of universities’ academic staff
The academic staffs represent the main knowledge resources in universities. The management and development of academic tacit knowledge, which is acquired through activities such as teaching and research is needed for sustained competitive advantage. However, measuring tacit knowledge of academicians...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Publishing Technology
2017
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/28973/1/The%20development%20of%20conceptual%20KPI%20model%20based%20on%20balanced%20.pdf http://umpir.ump.edu.my/id/eprint/28973/ https://doi.org/10.1166/asl.2017.10208 https://doi.org/10.1166/asl.2017.10208 |
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| Institution: | Universiti Malaysia Pahang |
| Language: | English |