Fuzzy TOPSIS method as a decision supporting system to rank Malaysia online shopping website quality during COVID-19 MCO 2020

• Main Authors: Fam, Soo-Fen, Huang, Joshua, Chuan, Zun Liang, Siti Nurhaida, Khalil, Dedy Dwi, Prastyo, Fatin Najwa, Mohd Nusa
• Format: Article
• Language: English
• Published: World Academy of Research in Science and Engineering 2020
• Subjects: HA Statistics
• Online Access: http://umpir.ump.edu.my/id/eprint/30285/1/ijeter239892020.pdf; http://umpir.ump.edu.my/id/eprint/30285/; http://www.warse.org/IJETER/static/pdf/file/ijeter239892020.pdf; https://doi.org/10.30534/ijeter/2020/239892020
• Institution: Universiti Malaysia Pahang

The rapid growth of Internet technology development has allowed consumers to purchase online products or services, especially during the Movement Control Order (MCO) lockdown due to the COVID-19 pandemic in Malaysia. Online shopping has become a new norm; however, the services needed frequent update...