Modelling Reactive and Proactive Behaviour in Simulation: A Case Study in a University Organisation
This paper compares two well-known simulation techniques to model human reactive and different level of details for proactive behaviour modelling in service systems. The simulation methods used are Discrete Event Simulation (DES) and combined DES and Agent-Based Simulation (ABS) called DES-ABS. We c...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
| Published: |
SERSC
2013
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/7351/1/fskkp-2012-mazlina-Modelling_Reactive.pdf http://umpir.ump.edu.my/id/eprint/7351/2/fskkp-2013-mazlina-Modelling_Reactive_and_Proactive.pdf http://umpir.ump.edu.my/id/eprint/7351/ http://dx.doi.org/10.14257/ijmue.2013.8.6.32 |
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| Institution: | Universiti Malaysia Pahang Al-Sultan Abdullah |
| Language: | English English |