Training Approaches for Improving School Managers’ Conflict Resolution Skills: A Case Study

• Main Authors: Nyet, Moi Siew, Scott Jones
• Format: Article
• Language: English; English
• Published: SCIENTIA EDUCOLOGICA 2018
• Subjects: L Education (General); LB Theory and practice of education
• Online Access: https://eprints.ums.edu.my/id/eprint/25114/1/Training%20Approaches%20for%20Improving%20School%20Managers%E2%80%99%20Conflict%20Resolution%20Skills%20A%20Case%20Study.pdf; https://eprints.ums.edu.my/id/eprint/25114/7/Training%20Approaches%20For%20Improving%20School%20Managers%E2%80%99%20Conflict%20Resolution%20Skills%20%20A%20Case%20Study%201.pdf; https://eprints.ums.edu.my/id/eprint/25114/
• Institution: Universiti Malaysia Sabah

This research took a case study approach to researching the common conflicts faced by school managers, their sources, impacts and the approaches used to manage them. The research involved 18 in-service Malaysian school managers who undertook a 16-hour professional development workshop where they eng...