Influence of perceived value on satisfaction and continuance usage intention: e-hailing services

Customer loyalty is always an agenda that organisations would like to achieve. However, it is not an easy agenda to be achieved. This is not an exceptional agenda for collaborative consumption services particularly in e-hailing services. Therefore, to ensure customer loyalty particularly in continua...

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Bibliographic Details
Main Authors: Yapp, Emily Hon Tshin, Jasmine A. L. Yeap
Format: Proceedings
Language:English
English
Published: European Publisher 2020
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/27551/1/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention.pdf
https://eprints.ums.edu.my/id/eprint/27551/2/Influence%20of%20perceived%20value%20on%20satisfaction%20and%20continuance%20usage%20intention1.pdf
https://eprints.ums.edu.my/id/eprint/27551/
https://www.europeanproceedings.com/files/data/article/1023/11150/article_1023_11150_pdf_100.pdf
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Institution: Universiti Malaysia Sabah
Language: English
English