Key determinants of continuance usage intention: An empirical study of mobile food delivery apps among Malaysians

• Main Authors: Yapp, Emily Hon Tshin, Saraniya Kataraian
• Format: Proceedings
• Language: English; English
• Published: MDPI 2022
• Subjects: HF5410-5417.5 Marketing. Distribution of products; T58.5-58.64 Information technology
• Online Access: https://eprints.ums.edu.my/id/eprint/40945/1/ABSTRACT.pdf; https://eprints.ums.edu.my/id/eprint/40945/2/FULLTEXT.pdf; https://eprints.ums.edu.my/id/eprint/40945/; https://www.mdpi.com/2504-3900/82/1/15
• Institution: Universiti Malaysia Sabah

Mobile food delivery apps have been widely used, especially among Malaysians during the COVID-19 pandemic. When the government allowed restaurants to reopen, mobile food delivery apps slightly declined as Malaysians rushed to dine in restaurants. What determinants Malaysian users to continue to use...