Factors affecting customers satisfaction in online shopping

• Main Authors: Hasina, Momtaz, Ku Halim, Ku Ariffin, Prof. Madya, Md. Aminul, Islam, Anayet, Karim
• Other Authors: [e-mail]
• Format: Working Paper
• Language: English
• Published: Universiti Malaysia Perlis (UniMAP) 2011
• Subjects: International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010); Customer satisfaction; Online shopping; Perceived usefulness; Perceived ease of use; Malaysia
• Online Access: http://dspace.unimap.edu.my/xmlui/handle/123456789/11517
• Institution: Universiti Malaysia Perlis

The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia.