Employees' perception towards the effectiveness of TQM implementation
The purpose of this study was to determine the perception of supporting staffs in government Agency towards the implementation of Total Quality Management. Specifically the objective of the study is to determine the difference among the supporting staffs with varied demographic characteristics such...
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| Main Author: | |
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| Format: | Final Year Project Report |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak, (UNIMAS)
2004
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/46620/1/Christopher%20Alex.pdf http://ir.unimas.my/id/eprint/46620/ |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |