Relationship building : Hair beauty salons and their customers
The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30)...
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Universiti Malaysia Sarawak
2012
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| Online Access: | http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf http://ir.unimas.my/id/eprint/226/ |
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my.unimas.ir.2262020-09-02T02:32:04Z http://ir.unimas.my/id/eprint/226/ Relationship building : Hair beauty salons and their customers Tudin , Rabaah Tambabaki , Ellen H Social Sciences (General) HB Economic Theory The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in customers into loyal consumers and if service providers’ age influences their approaches in enhancing relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon owners or their representatives in Kuching City, Sarawak. Universiti Malaysia Sarawak 2012 Working Paper NonPeerReviewed text en http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf Tudin , Rabaah and Tambabaki , Ellen (2012) Relationship building : Hair beauty salons and their customers. [Working Paper] |
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Centre for Academic Information Services (CAIS) |
| collection |
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| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Malaysia Sarawak |
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| language |
English |
| topic |
H Social Sciences (General) HB Economic Theory |
| spellingShingle |
H Social Sciences (General) HB Economic Theory Tudin , Rabaah Tambabaki , Ellen Relationship building : Hair beauty salons and their customers |
| description |
The aim of this research was to investigate how service providers (Hair Beauty Salons) turn walk-in
customers into loyal consumers and if service providers’ age influences their approaches in enhancing
relationship with their consumers. Data was gathered through in-depth interview with thirty (30) salon
owners or their representatives in Kuching City, Sarawak. |
| format |
Working Paper |
| author |
Tudin , Rabaah Tambabaki , Ellen |
| author_facet |
Tudin , Rabaah Tambabaki , Ellen |
| author_sort |
Tudin , Rabaah |
| title |
Relationship building : Hair beauty salons and their customers |
| title_short |
Relationship building : Hair beauty salons and their customers |
| title_full |
Relationship building : Hair beauty salons and their customers |
| title_fullStr |
Relationship building : Hair beauty salons and their customers |
| title_full_unstemmed |
Relationship building : Hair beauty salons and their customers |
| title_sort |
relationship building : hair beauty salons and their customers |
| publisher |
Universiti Malaysia Sarawak |
| publishDate |
2012 |
| url |
http://ir.unimas.my/id/eprint/226/1/Relationship_building_hair_beauty.pdf http://ir.unimas.my/id/eprint/226/ |
| _version_ |
1677784814903623680 |