Exploring Managers’ Perspective on Factors Affecting Generation Y Retention
The study explores factors behind Generation Y employees' retention from the perspective of managers in a financial services sector. A qualitative method was employed, by interviewing eight managers as informants. The results show ten factors affecting Generation Y employees’ retention are co...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universiti Malaysia Sarawak
2021
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/37406/1/employee1.pdf http://ir.unimas.my/id/eprint/37406/ https://publisher.unimas.my/ojs/index.php/JCSHD https://doi.org/10.33736/jcshd.3798.2021 |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |
| Summary: | The study explores factors behind Generation Y employees' retention from the perspective of managers in
a financial services sector. A qualitative method was employed, by interviewing eight managers as
informants. The results show ten factors affecting Generation Y employees’ retention are compensation
and pay, personal development, job security, job satisfaction, work-life balance, reward and recognition,
training, leadership, relationship and communication, and work environment. Seven main challenges to
retain Generation Y employees identified are loyalty, their love for a challenging job, communication,
strategy, working style, satisfaction, and traits. The study discusses implications and suggestions for
organisational level strategies to retain Generation Y employees. |
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