The User Satisfaction Level With The Convenience of Facilities in Mosques in Kuching, Sarawak: A Perspective from Facility Management
Facility management is a way to ensure that an organization's buildings are well-maintained and aligned with the organization's goals. The purpose of this study is to determine the level of visitor satisfaction with mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://ir.unimas.my/id/eprint/42759/1/THE%20USER%20SATISFACTION%20LEVEL%20WITH%20THE%20CONVENIENCE%20OF%20FACILITIES%20IN.pdf http://ir.unimas.my/id/eprint/42759/ https://ejournal.uin-malang.ac.id/index.php/JIA |
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| Institution: | Universiti Malaysia Sarawak |
| Language: | English |
| Summary: | Facility management is a way to ensure that an organization's buildings
are well-maintained and aligned with the organization's goals. The
purpose of this study is to determine the level of visitor satisfaction with
mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and
Kuching City Indian Mosque were selected as the study locations. A
questionnaire survey was used to achieve the research objective, with
mosque visitors as the target respondents to answer the questionnaire. The
survey data was analysed using descriptive analysis methods. The study
findings indicate that the overall level of visitor satisfaction at the mosques
is good. Visitors find that the facilities provided at each mosque are in
good condition and meet their needs |
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