Experience of Workplace Violence from the Patients among Mental Health Nurses in Indonesia : A Mixed Method Study

• Main Authors: Iyus, Yosep, Helmy, Hazmi, Zabidah, Putit
• Format: Article
• Language: English
• Published: The Scientific Foundation SPIROSKI, Republic of Macedonia 2022
• Subjects: RA0421 Public health. Hygiene. Preventive Medicine; RT Nursing
• Online Access: http://ir.unimas.my/id/eprint/46116/1/Experience%20of%20Workplace.pdf; http://ir.unimas.my/id/eprint/46116/; https://oamjms.eu/index.php/mjms/article/view/7699; https://doi.org/10.3889/oamjms.2022.7699
• Institution: Universiti Malaysia Sarawak

BACKGROUND: Workplace violence by patients and visitors (PVV) against nurses is regarded a devastating occupational issue around the world. The most frequent perpetrators of violence against nurses were patients, followed by their families and other health-care professionals. AIM: This study aimed to use a mixed method to analyze PVV against nurses in mental health hospital in Indonesia. METHODS: The 250 mental health nurses at two general public hospitals in Bandung were recruited with stratified convenience sampling by years of working experience. RESULTS: All nurses experienced workplace violence from both patients and their families. At least nurses experienced more than 3 types of violence with the most frequent type of violence were verbal and physical violence. The six themes were emerged including variation of violence in nurse, traumatic impact of violence, impacts of violence on profession, violence not only come from patients but also family, reason of violence, and spiritual coping. CONCLUSION: It is necessary to prioritize more efficient and approachable methods for nurses to deal with patients’ aggressive behavior and to establish constant training program.