Leadership and crisis management towards improvement of hotel performance:
The Jordanian hotel industry has been severely affected by socio-political tension in the Middle East and the recent Covid-19 pandemic has worsened the situation. It is undeniable that leaders play a vital role in helping hotels deal with difficult situations, but nevertheless it is still unclear...
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Main Author: | |
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Format: | text::Thesis |
Language: | English |
Published: |
2023
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Institution: | Universiti Tenaga Nasional |
Language: | English |