Readiness for shared services in higher learning institution: A pilot study
article; human; job satisfaction; learning; Malaysia; organization; pilot study; quantitative analysis; work engagement
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Institute of Medico-Legal Publications
2023
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my.uniten.dspace-236192023-05-29T14:50:32Z Readiness for shared services in higher learning institution: A pilot study Jais J. Naidu P. Asshidin N.H.N. Yusof M. 56602524800 57204969489 57204971263 57204971177 article; human; job satisfaction; learning; Malaysia; organization; pilot study; quantitative analysis; work engagement Shared services are known as a great catalyst to drive a positive effect on the efficiency and effectiveness of an organisation. The aim of shared services is to streamline specific services in an organisation whereas those services had previously been managed in more than one of organisation�s parts. Nevertheless, there is a limited indication of shared services in Malaysian higher institutions. Using quantitative approach, this paper describes a pilot study undertaken in higher learning institution that implements shared services initiative. The findings reveal that organisational readiness and employee engagement are positively related to employee job satisfaction in shared services implementation. Thus, organisations should diligently incorporate human resource approach in shared services planning. � 2018, Indian Journal of Public Health Research and Development. All rights reserved. Final 2023-05-29T06:50:32Z 2023-05-29T06:50:32Z 2018 Article 10.5958/0976-5506.2018.01665.0 2-s2.0-85058191798 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85058191798&doi=10.5958%2f0976-5506.2018.01665.0&partnerID=40&md5=0a1c83084b0a5060466841cb84c90c69 https://irepository.uniten.edu.my/handle/123456789/23619 9 11 1527 1533 Institute of Medico-Legal Publications Scopus |
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| description |
article; human; job satisfaction; learning; Malaysia; organization; pilot study; quantitative analysis; work engagement |
| author2 |
56602524800 |
| author_facet |
56602524800 Jais J. Naidu P. Asshidin N.H.N. Yusof M. |
| format |
Article |
| author |
Jais J. Naidu P. Asshidin N.H.N. Yusof M. |
| spellingShingle |
Jais J. Naidu P. Asshidin N.H.N. Yusof M. Readiness for shared services in higher learning institution: A pilot study |
| author_sort |
Jais J. |
| title |
Readiness for shared services in higher learning institution: A pilot study |
| title_short |
Readiness for shared services in higher learning institution: A pilot study |
| title_full |
Readiness for shared services in higher learning institution: A pilot study |
| title_fullStr |
Readiness for shared services in higher learning institution: A pilot study |
| title_full_unstemmed |
Readiness for shared services in higher learning institution: A pilot study |
| title_sort |
readiness for shared services in higher learning institution: a pilot study |
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Institute of Medico-Legal Publications |
| publishDate |
2023 |
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1806424556711182336 |