Critical success factors of IT/IS outsourcing in Malaysian public sectors

• Main Authors: Ghazali N.B.M., Bin Hasan Z.
• Other Authors: 57205240764
• Format: Article
• Published: Science Publishing Corporation Inc 2023
• Institution: Universiti Tenaga Nasional

IT/IS outsourcing has been in the IT industry for so many years. Many studies have been carried out about the success factors in IT/IS Outsourcing. However, most authors focused more on the success factors in the private sector compared to the public sector. This paper focuses on understanding the b...