A conceptual knowledge management framework in consultancy services

In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit...

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Main Authors: Farid N.A.B.M., Ahmad M.S.
Other Authors: 54942144900
Format: Conference Paper
Published: 2023
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Institution: Universiti Tenaga Nasional
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spelling my.uniten.dspace-296042024-04-18T11:04:00Z A conceptual knowledge management framework in consultancy services Farid N.A.B.M. Ahmad M.S. 54942144900 56036880900 Consultancy Services KM Framework Knowledge Management Information technology Knowledge management Multimedia services Teaching Conceptual knowledge Consultancy services KM Framework Malaysia Short course Teaching and learning Management science In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit was instituted as a channel for UNITEN lecturers in extending their skills to the external parties relating to consultancy, training, and short courses. However, there exists no platform for the knowledge created out of these jobs to be shared with other lecturers. This paper proposes the development of a conceptual knowledge management framework as a new consultancy service framework encompassing both internal UNITEN processes and its clients. � 2011 IEEE. Final 2023-12-28T07:05:47Z 2023-12-28T07:05:47Z 2011 Conference Paper 10.1109/ICIMU.2011.6122718 2-s2.0-84856438024 https://www.scopus.com/inward/record.uri?eid=2-s2.0-84856438024&doi=10.1109%2fICIMU.2011.6122718&partnerID=40&md5=99e191460b7c883e6e872e8806f2a523 https://irepository.uniten.edu.my/handle/123456789/29604 6122718 Scopus
institution Universiti Tenaga Nasional
building UNITEN Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Tenaga Nasional
content_source UNITEN Institutional Repository
url_provider http://dspace.uniten.edu.my/
topic Consultancy Services
KM Framework
Knowledge Management
Information technology
Knowledge management
Multimedia services
Teaching
Conceptual knowledge
Consultancy services
KM Framework
Malaysia
Short course
Teaching and learning
Management science
spellingShingle Consultancy Services
KM Framework
Knowledge Management
Information technology
Knowledge management
Multimedia services
Teaching
Conceptual knowledge
Consultancy services
KM Framework
Malaysia
Short course
Teaching and learning
Management science
Farid N.A.B.M.
Ahmad M.S.
A conceptual knowledge management framework in consultancy services
description In 2007, Universiti Tenaga Nasional (UNITEN) was established as one of the first private universities in Malaysia that provides quality and excellent services in education (teaching and learning), research, and consultancy. Along with the establishment, the UNITEN Training and Consultancy (UTC) Unit was instituted as a channel for UNITEN lecturers in extending their skills to the external parties relating to consultancy, training, and short courses. However, there exists no platform for the knowledge created out of these jobs to be shared with other lecturers. This paper proposes the development of a conceptual knowledge management framework as a new consultancy service framework encompassing both internal UNITEN processes and its clients. � 2011 IEEE.
author2 54942144900
author_facet 54942144900
Farid N.A.B.M.
Ahmad M.S.
format Conference Paper
author Farid N.A.B.M.
Ahmad M.S.
author_sort Farid N.A.B.M.
title A conceptual knowledge management framework in consultancy services
title_short A conceptual knowledge management framework in consultancy services
title_full A conceptual knowledge management framework in consultancy services
title_fullStr A conceptual knowledge management framework in consultancy services
title_full_unstemmed A conceptual knowledge management framework in consultancy services
title_sort conceptual knowledge management framework in consultancy services
publishDate 2023
_version_ 1806428378383777792