Stratification & sampling of electricity supply customers for outage costs survey

• Main Authors: Hashim A.H., Hussien Z.F., Sen D.A., Chahil H.S., Abdullah M.Y., Mohamad M.
• Other Authors: 24447656300
• Format: Conference paper
• Published: 2023
• Subjects: Power system economics; Power system reliability; Value of lost load; VOLL; Electric power systems; Industry; Outages; Risk assessment; Sales; Surveys; (e ,3e) process; Business environments; Customer surveys; electricity supply; Electricity Supply Industry (ESI); In order; Initial process; International (CO); Outage costs; Power system operations; Customer satisfaction
• Institution: Universiti Tenaga Nasional

In today's demanding business environment, determining the Value of Lost Load (VoLL) is important in order for utilities to make the right decision when it embarks on any form of asset expansion or assesses risks in power system operation. The VoLL is the aggregated or average value of outage c...