Assessing the Impact of Quality of Service (QOS) Toward Urban Bus Performance in Perlis

• Main Authors: Bakar M.F.A., Ismail N., Norhisham S., Ahad N.A., Okwonu F.Z., Fauzi W.A.F.W.M., Azlan N.N.I.M., Mardi N.H., Dullah H.
• Other Authors: 58294061800
• Format: Conference Paper
• Published: Springer Science and Business Media Deutschland GmbH 2024
• Subjects: Bus performance; On time performance; Quality of service; Bus transportation; Buses; Traffic congestion; Bus services; Heavy traffics; Industrial area; On-time performance; Overall quality; Performance; Quality-of-service; Urban bus; Urban sustainability
• Institution: Universiti Tenaga Nasional

Rapid development in industrial area were led to urbanization process and simultaneously caused heavy traffic congestion and negatively impact toward urban sustainability. High volume of traffic and prolonged congestion would continue occurred caused by high dependency toward private vehicles. Deman...