Are privacy concerns still relevant? revisiting consumer behaviour in omnichannel retailing
Omnichannel retailing is a new retail norm that focuses on providing a seamless interaction between retailers and consumers. Although the effect of omnichannel retailing on business is increasingly recognised, privacy concerns remain a subject of debate and a delicate issue which could potentially i...
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Main Authors: | , , , , |
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Format: | Article |
Published: |
Elsevier
2022
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Online Access: | http://psasir.upm.edu.my/id/eprint/100346/ https://www.sciencedirect.com/science/article/pii/S0969698920301211 |
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Institution: | Universiti Putra Malaysia |