Development of crisis management competencies: factors dominating it. a case study of local authorities in Malaysia

• Main Authors: Muhammad, Norlina, Ismail, Ismi Arif, Arshad, Mohd Mursyid, Md Rami, Ahmad Aizuddin
• Format: Article
• Published: Human Resource Management Academic Research Society 2022
• Online Access: http://psasir.upm.edu.my/id/eprint/100605/; https://hrmars.com/index.php/IJARBSS/article/view/15807/Development-of-Crisis-Management-Competencies-Factors-Dominating-It-A-Case-Study-of-Local-Authorities-in-Malaysia
• Institution: Universiti Putra Malaysia

Performance improvement in an organisation can be achieved if all competency elements can be strengthened, employees perform their roles efficiently, and services meet the expectations of the management and customers. The competency development process requires continuous supervision and evaluation...