Evaluation on perceived service quality on parcel locker delivery service

The rise in the number of e-commerce transactions in Indonesia has increased the number of goods to be delivered, which mostly using parcel delivery service. The most favorable parcel delivery alternatives in Indonesia are direct delivery services. Recently, delivery service providers innovated parc...

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Bibliographic Details
Main Authors: Ahmad, Siti Azfanizam, Zhafira, Nadia, Abd Rahman, Nurul Izzah
Format: Article
Language:English
Published: Global Academic Excellence 2023
Online Access:http://psasir.upm.edu.my/id/eprint/107802/1/JISTM-2023-33-12-09.pdf
http://psasir.upm.edu.my/id/eprint/107802/
http://www.jistm.com/
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Institution: Universiti Putra Malaysia
Language: English