Influence of work stressors on job burnout among 4- and 5-star hotel kitchen staff in the Klang Valley, Malaysia
Hotel kitchen staff is a pillar for the operation and provision of quality service for a hotel. However, hotel kitchen staff are frequently exposed to negative physical and psychological demands that lead to job burnout and intention to leave, which can seriously impact the hotel industry. It was...
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Main Author: | |
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Format: | Thesis |
Language: | English |
Published: |
2023
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Online Access: | http://psasir.upm.edu.my/id/eprint/113670/1/113670.pdf http://psasir.upm.edu.my/id/eprint/113670/ |
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Institution: | Universiti Putra Malaysia |
Language: | English |