A survey of business process complexity metrics.

• Main Authors: Muketha, G.M., Abd Ghani, Abdul Azim, Selamat, Mohd Hasan, Atan, Rodziah
• Format: Article
• Language: English; English
• Published: Asian Network for Scientific Information. 2010
• Online Access: http://psasir.upm.edu.my/id/eprint/12884/1/A%20survey%20of%20business%20process%20complexity%20metrics.pdf; http://psasir.upm.edu.my/id/eprint/12884/
• Institution: Universiti Putra Malaysia

Business processes have an inherent complexity which if not controlled can keep on increasing with time, thus making the processes error-prone, difficult to understand and maintain. In the last few years, several researchers have proposed a number of metrics which can be used to measure and therefor...