Knowledge management and usability model for knowledge management system.
Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to s...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
| Published: |
Canadian Center of Science and Education (CCSE)
2009
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| Online Access: | http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf http://psasir.upm.edu.my/id/eprint/15397/ |
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| Institution: | Universiti Putra Malaysia |
| Language: | English English |
| Summary: | Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of
any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated
Usability Model suggested by Abran, Khelifi, Suryn and
Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The
methodology used is a user-satisfaction questionnaire de
veloped based on the ISO Consolidated Usability Model. |
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