Total factor productivity efficiency changes in a Malaysian hotel chain

• Main Authors: Othman, Mohhidin, Foo, Lee Yen, Abdul Karim, Muhammad Shahrim, Abdul Aziz, Yuhanis
• Format: Article
• Language: English
• Published: Inderscience Enterprises 2010
• Online Access: http://psasir.upm.edu.my/id/eprint/17440/1/Total%20factor%20productivity%20efficiency%20changes%20in%20a%20Malaysian%20hotel%20chain.pdf; http://psasir.upm.edu.my/id/eprint/17440/; http://www.inderscienceonline.com/doi/abs/10.1504/IJRM.2010.03596
• Institution: Universiti Putra Malaysia

This paper investigates the changes in total factor productivity (TFP) of a Malaysian hotel chain during the period of 2002-2008. TFP change is measured by Malmquist index, using data envelopment analysis (DEA) approach. The data were collected from eight hotels under the chain. Overall, the results...