Redress mechanism for consumers in the motor vehicle repair and service industry
Malaysian laws have provided various rights to consumers in the cases of defective and unsatisfactory services under contract law, tort law as well as the Consumer Protection Act 1999. The rights, however, are worthless in the absence of an effective redress mechanism. This paper seeks to examine th...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Malaysian Consumer and Family Economics Association
2011
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| Online Access: | http://psasir.upm.edu.my/id/eprint/22644/1/Redress%20mechanism%20for%20consumers%20in%20the%20motor%20vehicle%20repair%20and%20service%20industry.pdf http://psasir.upm.edu.my/id/eprint/22644/ |
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| Institution: | Universiti Putra Malaysia |
| Language: | English |