The characteristics of a new product through user knowledge in the early stage of a design process

User knowledge has become a performance indicator that determines the success of a business. It provides a valuable source of information for product developer to develop the specification and characteristics of a new product. Various methods have been studied to extract and integrate the user knowl...

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Bibliographic Details
Main Authors: Taha, Zahari, Alli, Hasan, Abdul Rashid, Salwa Hanim
Format: Article
Published: Trans Tech Publications 2013
Online Access:http://psasir.upm.edu.my/id/eprint/29932/
http://www.scientific.net/AMR.739.678
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Institution: Universiti Putra Malaysia
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Summary:User knowledge has become a performance indicator that determines the success of a business. It provides a valuable source of information for product developer to develop the specification and characteristics of a new product. Various methods have been studied to extract and integrate the user knowledge during the early stage of a design process. This paper focuses the relation between the success of a product and the product specification. Interviews with product designers were conducted. The results of this study provide a foundation for product developers to specify the product characteristics. The strategies, information and knowledge for a structured approach to product characteristics can then be developed.