Answering user queries from hotel ontology for decision making

• Main Authors: Hasany, Noman, Selamat, Mohd Hasan
• Format: Conference or Workshop Item
• Language: English
• Published: IEEE 2011
• Online Access: http://psasir.upm.edu.my/id/eprint/45430/1/Answering%20user%20queries%20from%20hotel%20ontology%20for%20decision%20making.pdf; http://psasir.upm.edu.my/id/eprint/45430/
• Institution: Universiti Putra Malaysia

Semantic web comes out with the vision of making human readable information to be machine processable. Ontology, the core of semantic web, with concept instantiations serves as a domain knowledge base while semantic web query language provides retrieval of that information. In this paper, we presented a system that populates hotel related information in the ontology and a natural language querying platform to retrieve the information from a common interface for decision making. A simple user experiment shows that the system is time effective and helpful in making decisions with minimum queries as compared to browsing even with selected sites.