Customization of software as a service application: problems and objectives

• Main Authors: Ali, Abdulrazzaq Qasem, Md Sultan, Abu Bakar, Abd Ghani, Abdul Azim, Zulzalil, Hazura
• Format: Article
• Language: English
• Published: Sandkrs 2018
• Online Access: http://psasir.upm.edu.my/id/eprint/72159/1/Customization%20of%20software%20as%20a%20service%20application.pdf; http://psasir.upm.edu.my/id/eprint/72159/; https://www.jcscm.net/cms/?action=showissue&volume=8&issue=3
• Institution: Universiti Putra Malaysia

The key feature of SaaS application is that it addresses the needs of many different customers using only one software, rather than multiple developments and versions, a concept known as multi-tenancy. However, it typically results in a one-size-fits-all approach and the application only fulfills th...