Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations

Despite the importance of knowledge sharing practice, studies indicated that some employees are still reluctant to share knowledge with other colleagues. This have led to inefficiency and fragmentation of services and at times to the extent of service breakdown in organization. Past studies revealed...

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Main Authors: Mohd Rasdi, Roziah, Tangaraja, Gangeswary
Format: Conference or Workshop Item
Language:English
Published: Faculty of Educational Studies, Universiti Putra Malaysia 2019
Online Access:http://psasir.upm.edu.my/id/eprint/76841/1/ICERP2019-16.pdf
http://psasir.upm.edu.my/id/eprint/76841/
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Institution: Universiti Putra Malaysia
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spelling my.upm.eprints.768412020-02-06T01:33:53Z http://psasir.upm.edu.my/id/eprint/76841/ Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations Mohd Rasdi, Roziah Tangaraja, Gangeswary Despite the importance of knowledge sharing practice, studies indicated that some employees are still reluctant to share knowledge with other colleagues. This have led to inefficiency and fragmentation of services and at times to the extent of service breakdown in organization. Past studies revealed that the major enablers of employee’s knowledge sharing behavior were associated to motivational factors. However, few researches have examined the effect of motivational factors especially intrinsic motivation factors on knowledge sharing. Thus, this study aims to investigate the influence of motivational factors (intrinsic and extrinsic) on employees’ knowledge sharing behavior. Surveys were designed based on established instruments and yielded 231 response from administrators of various managerial grades. The study found that intrinsic motivation factor is an important factor to encourage the development of affective commitment. Administrators who are motivated and committed were most likely to influence knowledge sharing behavior in organization. The conclusion and implications for research and practice are highlighted. Faculty of Educational Studies, Universiti Putra Malaysia 2019 Conference or Workshop Item PeerReviewed text en http://psasir.upm.edu.my/id/eprint/76841/1/ICERP2019-16.pdf Mohd Rasdi, Roziah and Tangaraja, Gangeswary (2019) Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations. In: 5th International Conference on Educational Research and Practice (ICERP) 2019, 22-23 Oct. 2019, Palm Garden Hotel, Putrajaya, Malaysia. (pp. 506-512).
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description Despite the importance of knowledge sharing practice, studies indicated that some employees are still reluctant to share knowledge with other colleagues. This have led to inefficiency and fragmentation of services and at times to the extent of service breakdown in organization. Past studies revealed that the major enablers of employee’s knowledge sharing behavior were associated to motivational factors. However, few researches have examined the effect of motivational factors especially intrinsic motivation factors on knowledge sharing. Thus, this study aims to investigate the influence of motivational factors (intrinsic and extrinsic) on employees’ knowledge sharing behavior. Surveys were designed based on established instruments and yielded 231 response from administrators of various managerial grades. The study found that intrinsic motivation factor is an important factor to encourage the development of affective commitment. Administrators who are motivated and committed were most likely to influence knowledge sharing behavior in organization. The conclusion and implications for research and practice are highlighted.
format Conference or Workshop Item
author Mohd Rasdi, Roziah
Tangaraja, Gangeswary
spellingShingle Mohd Rasdi, Roziah
Tangaraja, Gangeswary
Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
author_facet Mohd Rasdi, Roziah
Tangaraja, Gangeswary
author_sort Mohd Rasdi, Roziah
title Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
title_short Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
title_full Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
title_fullStr Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
title_full_unstemmed Inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
title_sort inculcating knowledge sharing behavior in organization: roles of intrinsic and extrinsic motivations
publisher Faculty of Educational Studies, Universiti Putra Malaysia
publishDate 2019
url http://psasir.upm.edu.my/id/eprint/76841/1/ICERP2019-16.pdf
http://psasir.upm.edu.my/id/eprint/76841/
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