Barriers to consumer self-protection in the moneylending decision process in Klang Valley, Malaysia

• Main Authors: Sandhu, Daljit Kaur, Muhammad Arif, Afida Mastura, Abu Bakar, Elistina, Abdul Rahim @ Abdul Wahab, Husniyah
• Format: Article
• Language: English
• Published: Malaysian Consumer and Family Economics Association 2020
• Online Access: http://psasir.upm.edu.my/id/eprint/88009/1/ABSTRACT.pdf; http://psasir.upm.edu.my/id/eprint/88009/; https://majcafe-com.bsenetwork.biz/2020/11/30/volume-25-s1-2020/
• Institution: Universiti Putra Malaysia

Licensed moneylending industry supports the credit need of Malaysian consumers who have been denied personal loans by the formal banking sector. This research aims to gain insights into the barriers to consumer selfprotection in the moneylending decision process, fortified by the five-step Consumer...