Immediacy factors as solutions to email satisfactory communication among South-East Nigerian academic staff: structural equation modeling and preliminary findings

• Main Authors: Anumudu, Chinedu Eugenia, Yasin, Megat Al-Imran, Ahmad Ghazali, Akmar Hayati, Shekh Alsagoff, Syed Agil
• Format: Article
• Language: English
• Published: Universiti Kebangsaan Malaysia Press 2020
• Online Access: http://psasir.upm.edu.my/id/eprint/89269/1/NIG.pdf; http://psasir.upm.edu.my/id/eprint/89269/; https://ejournal.ukm.my/mjc/article/view/32143
• Institution: Universiti Putra Malaysia

Notwithstanding the evidence of utilizing email among Nigerian academic staff as shown in the previous studies, a recent study demonstrated that they witnessed dissatisfactory communication via email as text-based communication medium. Therefore, the aim of our study was to evaluate if immediacy fac...