The impact of human resource practices and organizational citizenship behaviours on firm performance
The purpose of this study is to investigate the mediation effects of organizational citizenship behaviours in the relationship between selected human resource practices and firm performance expressed in terms of quality of services. In this study human resource practices include reward and performan...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2009
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| Online Access: | http://psasir.upm.edu.my/id/eprint/9345/1/ID%209345.pdf http://psasir.upm.edu.my/id/eprint/9345/ |
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| Institution: | Universiti Putra Malaysia |
| Language: | English |