Systematic review on the attributes of resident satisfaction measurement in the facility management context
Resident satisfaction with the building maintenance services rendered by the property management company is vital to the quality of people's life in the residential buildings. Resident satisfaction measurement generally depends on the service quality of the building maintenance services offered...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
Penerbit Akademia
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/95281/ https://www.akademiabaru.com/submit/index.php/arbms/article/view/3398 |
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| Institution: | Universiti Putra Malaysia |