The selection criteria of open source software adoption in Malaysia

• Main Authors: Jusoh Y., Chamili K., Yahaya J.H., Pa N.C.
• Format: Article
• Language: English
• Published: 2017
• Subjects: Open source software adoption; Selection criteria
• Online Access: http://ddms.usim.edu.my:80/jspui/handle/123456789/15438
• Institution: Universiti Sains Islam Malaysia

The adoptions of open source software (OSS) are still continuously growing all over the world including at businesses, non-profits and public sector agencies because of the financial benefits. The OSS potential users may have their own selection criteria on adopting any product which may comply with the requirements specified. The criteria of selection may differ between the stakeholders within the organizations. Yet, the adoption rate is still low among OSS potential users because there is not an agreed acceptable set of criteria to evaluate and decide varieties of OSS projects, little documentation and user manuals, and immature products. Therefore, there is a tendency that the user's biased perception on OSS characteristic or capability on solving problems. The contribution of this paper is to identify the selection criteria of OSS adoption based on four dimensions: system quality, information quality, service quality, and other dimension which includes the potential internal constraints such as internal technical competencies and knowledge. In this paper, the background research in OSS adoption and criteria of selection are discussed and explored which then moves to the selection issues and identified selection criteria of OSS adoption. Identifying the selection criteria will help to build confidence among users and better understanding of their perception of OSS.