Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel i...
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| Format: | Thesis |
| Language: | English |
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2006
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| Online Access: | http://eprints.usm.my/29476/1/Service_Sabotage_in_Hotel_Industry.pdf http://eprints.usm.my/29476/ |
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my.usm.eprints.29476 http://eprints.usm.my/29476/ Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory Tan, Sylvia Hooi Sien HF Commerce Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. 2006-06 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/29476/1/Service_Sabotage_in_Hotel_Industry.pdf Tan, Sylvia Hooi Sien (2006) Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory. Masters thesis, USM. |
| institution |
Universiti Sains Malaysia |
| building |
Hamzah Sendut Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Sains Malaysia |
| content_source |
USM Institutional Repository |
| url_provider |
http://eprints.usm.my/ |
| language |
English |
| topic |
HF Commerce |
| spellingShingle |
HF Commerce Tan, Sylvia Hooi Sien Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| description |
Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus.
Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. |
| format |
Thesis |
| author |
Tan, Sylvia Hooi Sien |
| author_facet |
Tan, Sylvia Hooi Sien |
| author_sort |
Tan, Sylvia Hooi Sien |
| title |
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_short |
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full |
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_fullStr |
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_full_unstemmed |
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory |
| title_sort |
service sabotage in hotel industry: empirical study using social bonding theory |
| publishDate |
2006 |
| url |
http://eprints.usm.my/29476/1/Service_Sabotage_in_Hotel_Industry.pdf http://eprints.usm.my/29476/ |
| _version_ |
1643706910012080128 |