Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry

As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates man...

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Main Author: Mohamad Zailani, Suhaiza Hanim
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2000
Subjects:
Online Access:http://eprints.usm.my/35453/1/5-1-5.pdf
http://eprints.usm.my/35453/
http://web.usm.my/aamj/5.1.2000/5-1-5.pdf
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Institution: Universiti Sains Malaysia
Language: English
id my.usm.eprints.35453
record_format eprints
spelling my.usm.eprints.35453 http://eprints.usm.my/35453/ Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry Mohamad Zailani, Suhaiza Hanim HD28-70 Management. Industrial Management As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates managers’ beliefs about quality improvement, which have promoted the growth of competitive advantage amongst Malaysian electrical and electronics companies that adopted the approaches to quality improvement of TQM or ISO 9000. Asian Academy of Management (AAM) 2000 Article PeerReviewed application/pdf en http://eprints.usm.my/35453/1/5-1-5.pdf Mohamad Zailani, Suhaiza Hanim (2000) Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry. Asian Academy of Management Journal (AAMJ), 5 (1). pp. 1-10. ISSN 1394-2603 http://web.usm.my/aamj/5.1.2000/5-1-5.pdf
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HD28-70 Management. Industrial Management
spellingShingle HD28-70 Management. Industrial Management
Mohamad Zailani, Suhaiza Hanim
Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
description As quality improvement is a highly controversial issue in the business community', it is interesting to see whether decisions about implementation are influenced by the managers’ beliefs about the effect of quality improvement on the companies’ market performance. This paper investigates managers’ beliefs about quality improvement, which have promoted the growth of competitive advantage amongst Malaysian electrical and electronics companies that adopted the approaches to quality improvement of TQM or ISO 9000.
format Article
author Mohamad Zailani, Suhaiza Hanim
author_facet Mohamad Zailani, Suhaiza Hanim
author_sort Mohamad Zailani, Suhaiza Hanim
title Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_short Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_full Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_fullStr Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_full_unstemmed Manager’s Beliefs About Quality Improvement: An Investigation On The Malaysian Electrical And Electronics Industry
title_sort manager’s beliefs about quality improvement: an investigation on the malaysian electrical and electronics industry
publisher Asian Academy of Management (AAM)
publishDate 2000
url http://eprints.usm.my/35453/1/5-1-5.pdf
http://eprints.usm.my/35453/
http://web.usm.my/aamj/5.1.2000/5-1-5.pdf
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