Effects Of Design Factors And Shopping Types On Consumer Mood And Store Image In Korean Retail Market

In retailing, it is very important to examine how consumers perceive and react to instore design factors such as in-store space for walking, product arrangement styles, display types, and window sizes. This article investigates how various store designs create different consumer reactions dependin...

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Bibliographic Details
Main Authors: Sang, Lin Han, Han, Dongchui
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2000
Subjects:
Online Access:http://eprints.usm.my/35459/1/5-2-4.pdf
http://eprints.usm.my/35459/
http://web.usm.my/aamj/5.2.2000/5-2-4.pdf
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Institution: Universiti Sains Malaysia
Language: English
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Summary:In retailing, it is very important to examine how consumers perceive and react to instore design factors such as in-store space for walking, product arrangement styles, display types, and window sizes. This article investigates how various store designs create different consumer reactions depending on the types of consumer shopping in a Korean retail industry. It was found that design factors such as open, focused, and big created better consumer mood and consumer perception of store image than closed, unfocused, and small. Another finding is that consumer perceptions interact with consumer shopping patterns. Based on the research findings, managerial implications were also discussed