Quality Management In Oman’s Construction Industry

• Main Author: Al-Bulushi, Khalid Ali Sulaiman
• Format: Thesis
• Language: English
• Published: 2009
• Subjects: TH1-9745 Building construction
• Online Access: http://eprints.usm.my/41532/1/Khalid_Ali_Sulaiman_Al-Bulushi24.pdf; http://eprints.usm.my/41532/
• Institution: Universiti Sains Malaysia

Proses Pengurusan Kualiti Total (TQM) boleh dianggapkan sebagai satu sistem yang terkini dalam bidang kualiti, selepas pemeriksaan kualiti, kawalan kualiti, pemastian kualiti dan sistem pengurusan kualiti ISO 9000 dalam sektor binaan. Dewasa ini, kebanyakan organisasi di dunia menggunakan TQM dengan hasrat untuk menilai dan meningkatkan kualiti. Objektif kajian ini adalah: i) untuk menilai pelaksanaan terkini TQM di kalangan firma binaan di Oman, ii) untuk menilai halangan-halangan yang dihadapi oleh firma binaan binaan bagi melaksanakan prinsip-prinsip TQM, iii) untuk mengenalpasti faktor kualiti yang kritikal yang memberi kesan kepada pelaksanaan prinsip-prinsip TQM secara berkesan serta memberi kesan kepada produktiviti di tapak bina; Total quality management (TQM) process can be considered as the latest system in the field of quality, after quality inspection, quality control, quality assurance and ISO 9000 quality management in the construction sector. Recently, many organizations resorted to the application of TQM in the world, with a view to assessing the level of quality and to improve it. The objectives of this research are: i) to investigate the current TQM implementation in Oman construction companies, ii) to investigate the obstacles that construction companies face in implementing effective TQM practices, iii) to identify the quality factors that are critical to effective implementation of TQM and which factors impact site productivity; and to provide possible solutions to overcome these problems,