Penilaian Kualiti Perkhidmatan Pusat Kesihatan Masyarakat (PUSKESMAS) Di Wilayah Sumatera Utara, Indonesia
Public Health Center (PUSKESMAS) is a leading health service facility in the development of community health in Indonesia and plays a vital role to realize the vision of Healthy Indonesia 2010. This research was conducted in the North Sumatera region with the objectives to evaluate the health servic...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://eprints.usm.my/41850/1/HERU_SANTOSA.pdf http://eprints.usm.my/41850/ |
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| Institution: | Universiti Sains Malaysia |
| Language: | English |
| Summary: | Public Health Center (PUSKESMAS) is a leading health service facility in the development of community health in Indonesia and plays a vital role to realize the vision of Healthy Indonesia 2010. This research was conducted in the North Sumatera region with the objectives to evaluate the health service quality of PUSKESMAS; to identify the effect of input, process and environmental factors on PUSKESMAS health service quality; to assess the difference in health service quality between urban and rural PUSKESMAS; to investigate the demand and need of the community; and to design an instrument for evaluating the health service quality of PUSKESMAS. |
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