TQM Practices Of Manufacturing Firms : An Empirical Study On Labor Productivity
The focus of this study is to find the relationship, if any, between the critical factors of quality management and (labor) productivity in manufacturing organizations. The eight critical factors of quality identified for this study are role of top management and quality policy, role of quality d...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
1997
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| Subjects: | |
| Online Access: | http://eprints.usm.my/47720/1/AZIZ%20KADER%20cut.pdf http://eprints.usm.my/47720/ |
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| Institution: | Universiti Sains Malaysia |
| Language: | English |
| Summary: | The focus of this study is to find the relationship, if any, between the critical factors of
quality management and (labor) productivity in manufacturing organizations. The eight
critical factors of quality identified for this study are role of top management and
quality policy, role of quality department, training, product /service design, supplier
quality management, process management/operation procedures, quality data and
reporting, and employee relations in order to achieve high productivity in
organizations. |
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