The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.

Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit Hotels in Malaysia need to improve their organizational perfo...

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Main Author: Razalli, Mohd Rizal
Format: Thesis
Language:English
Published: 2008
Subjects:
Online Access:http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf
http://eprints.usm.my/9349/
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Institution: Universiti Sains Malaysia
Language: English
id my.usm.eprints.9349
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spelling my.usm.eprints.9349 http://eprints.usm.my/9349/ The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. Razalli, Mohd Rizal HD28-70 Management. Industrial Management Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit Hotels in Malaysia need to improve their organizational performance. Firstly, the urge to improve the hotel performance is due to the external factors in the current hospitality environments, which characterized by intense competition 2008-04 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf Razalli, Mohd Rizal (2008) The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia. Masters thesis, Universiti Sains Malaysia.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HD28-70 Management. Industrial Management
spellingShingle HD28-70 Management. Industrial Management
Razalli, Mohd Rizal
The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
description Hotel-hotel di Malaysia perlu meningkatkan prestasi organisasi mereka. Pertama, keperluan untuk meningkatkan prestasi hotel adalah disebabkan oleh faktor-faktor luaran dalam sektor hospitaliti yang mengalami persaingan yang amat sengit Hotels in Malaysia need to improve their organizational performance. Firstly, the urge to improve the hotel performance is due to the external factors in the current hospitality environments, which characterized by intense competition
format Thesis
author Razalli, Mohd Rizal
author_facet Razalli, Mohd Rizal
author_sort Razalli, Mohd Rizal
title The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
title_short The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
title_full The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
title_fullStr The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
title_full_unstemmed The Consequences Of Service Operations Practice And Service Responsiveness On Hotel Performance: Examining Hotels In Malaysia.
title_sort consequences of service operations practice and service responsiveness on hotel performance: examining hotels in malaysia.
publishDate 2008
url http://eprints.usm.my/9349/1/THE_CONSEQUENCES_OF_SERVICE_OPERATIONS_PRACTICE_AND_SERVICE_RESPONSIVENESS_ON_HOTEL_PERFORMANCE.pdf
http://eprints.usm.my/9349/
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