The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies

The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies

Study to explore the effect of customization towards user satisfaction in the daily operation of ERP system .Study carried out in four manufacturing companies. Indepth interviews and surveys used to measure the user satisfaction in the manufacturing companies . The results reveals that exceeding cer...

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Main Authors: Kanchymalay, kasturi, Amiruddin, Syuria, Salam, Sazilah, Hashim, Ummi Rabaah
Format: Article
Language:English
Published: Academic publisher 2013
Subjects:
TS Manufactures
Online Access:http://eprints.utem.edu.my/id/eprint/10005/1/The_Extent_of_ERP_Customization__JCP.pdf
http://eprints.utem.edu.my/id/eprint/10005/
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Institution: Universiti Teknikal Malaysia Melaka
Language: English
id my.utem.eprints.10005
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spelling my.utem.eprints.100052015-05-28T04:08:24Z http://eprints.utem.edu.my/id/eprint/10005/ The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies Kanchymalay, kasturi Amiruddin, Syuria Salam, Sazilah Hashim, Ummi Rabaah TS Manufactures Study to explore the effect of customization towards user satisfaction in the daily operation of ERP system .Study carried out in four manufacturing companies. Indepth interviews and surveys used to measure the user satisfaction in the manufacturing companies . The results reveals that exceeding certain level of customization complexity index would reduce the user satisfaction level towards the ERP system operation. Academic publisher 2013-07 Article PeerReviewed application/pdf en http://eprints.utem.edu.my/id/eprint/10005/1/The_Extent_of_ERP_Customization__JCP.pdf Kanchymalay, kasturi and Amiruddin, Syuria and Salam, Sazilah and Hashim, Ummi Rabaah (2013) The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies. Journal of Computes, 8 (7). pp. 7888-7892. ISSN ISSN 1796-203X
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
topic TS Manufactures
spellingShingle TS Manufactures
Kanchymalay, kasturi
Amiruddin, Syuria
Salam, Sazilah
Hashim, Ummi Rabaah
The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
description Study to explore the effect of customization towards user satisfaction in the daily operation of ERP system .Study carried out in four manufacturing companies. Indepth interviews and surveys used to measure the user satisfaction in the manufacturing companies . The results reveals that exceeding certain level of customization complexity index would reduce the user satisfaction level towards the ERP system operation.
format Article
author Kanchymalay, kasturi
Amiruddin, Syuria
Salam, Sazilah
Hashim, Ummi Rabaah
author_facet Kanchymalay, kasturi
Amiruddin, Syuria
Salam, Sazilah
Hashim, Ummi Rabaah
author_sort Kanchymalay, kasturi
title The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
title_short The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
title_full The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
title_fullStr The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
title_full_unstemmed The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
title_sort extent of erp customization towards user satisfaction in daily operation for manufacturing companies
publisher Academic publisher
publishDate 2013
url http://eprints.utem.edu.my/id/eprint/10005/1/The_Extent_of_ERP_Customization__JCP.pdf
http://eprints.utem.edu.my/id/eprint/10005/
_version_ 1665905409639055360

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