A black-box approach for response quality evaluation of conversational agent systems
The evaluation of conversational agents or chatterbots question answering systems is a major research area that needs much attention. Before the rise of domain-oriented conversational agents based on natural language understanding and reasoning, evaluation is never a problem as information retrieval...
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Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
World Academy of Science Engineering and Technology
2007
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Subjects: | |
Online Access: | http://eprints.utem.edu.my/id/eprint/12389/1/A_Black-box_Approach_for_Response_Quality_evaluation_of_the_conversation_agent_system.pdf http://eprints.utem.edu.my/id/eprint/12389/ http://researchrepository.murdoch.edu.au/991/ |
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Institution: | Universiti Teknikal Malaysia Melaka |
Language: | English |