ICT project failure in government sectors : Factors from vendors perspective

• Main Authors: Vaheed, Mohamed Maharoof, Tahir, Md.Nor Hayati, Mohd Aboobaider, Burhanuddin
• Format: Article
• Language: English
• Published: IDOSI Publications 2015
• Subjects: Q Science (General); T Technology (General)
• Online Access: http://eprints.utem.edu.my/id/eprint/18974/2/2.3.1.1.2.1%20-%202016%20Mac%20Journal%20Maharoof%20Article%201%20MEJSR%20Q1%20Journal.pdf; http://eprints.utem.edu.my/id/eprint/18974/; https://www.idosi.org/mejsr/mejsr23(11)15/15.pdf
• Institution: Universiti Teknikal Malaysia Melaka

The aim of this study is to look at what causes the failure of ICT projects pursued by governments. As governments are working on implementing ICT projects to take advantage of the benefits that Information and Communication Technologies affords to organizations, there have been cases of such ICT projects failing to take off due to several factors and at times blowing the allocated budget.. This study will analyze the failure from the perspective of the vendors who are charged with developing and implementing these ICT projects. The study will make use of primary data from a number of vendors and the existing literature concerning the topic to establish the main factors resulting in these failures. A total of 20 respondents representing 10 ICT Vendors have been interviewed. Future research direction on developing business and technical user requirement for tenders with the customers and vendors prior to tender advertisement are discovered in this research.